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How to approve or reject reviews

Before a reader’s book review displays in the public reviews section of your site or on your landing page, a staff member must approve it.

Follow the steps below to view and moderate submitted book reviews.

  1. Log in to the admin view of your site.

  2. Navigate to Content > Reviews.

  3. Filter through your reviews by status, age, or review type using the menus on the left.

  4. To approve or reject reviews individually, click the wrench icon to the right of the specific review you want to approve/reject.

  5. A window will pop up with the review information, and two buttons to either approve or reject it. If you click “reject,” the account creator will receive a notice that their review was rejected. If you want to avoid sending a notification, you can just leave it as pending. Other readers will not be able to see it, but the account creator will not be notified of rejection.

  6. To approve or reject all reviews of a certain status, age, or type in bulk, click the “Select All” button, then click the corresponding button to approve, reject, or delete all selected reviews, and then confirm.

  7. The reviews will move to the appropriate “Approved” or “Rejected” status sections.

    • If approved, they will also be available for other readers to view on the front-end of your site.

    • If rejected, only the submitter will see the review and they will see the “Rejected” label when editing it.

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