How to view and edit tickets on behalf of a reader

Tags: Challenges, Rewards, Tickets, Drawings

To view or edit a reader’s tickets:

1. Log in to the admin view of your site.

2. Locate the reader:

   • If you’re a library, go to People > Find a Person.

   • If you’re a school, go to Classes and Readers > Students > View Students.

3. Select the reader’s name under the “Reader” (or “Student Name”) column.

4. Click “View Ticket Rewards” under the correct challenge.

5. Click the add (+) button to deposit tickets toward a ticket prize and the remove (-) button to remove tickets and deposit them elsewhere.

6. Keep in mind that if a ticket’s end date has passed, you won’t be able to add or remove tickets from it unless you edit the ticket end date within the challenge!