How to view and edit tickets on behalf of a reader

To view or edit a reader’s tickets:

1. Log in to the admin view of your site.
2. Locate the reader:
   • If you’re a library, go to People > Find a Person.
   • If you’re a school, go to Classes and Readers > Students > View Students.
3. Select the reader’s name under the “Reader” (or “Student Name”) column.
4. Click “View Ticket Rewards” under the correct challenge.
5. Click the add (+) button to deposit tickets toward a ticket prize and the remove (-) button to remove tickets and deposit them elsewhere.
6. Keep in mind that if a ticket’s end date has passed, you won’t be able to add or remove tickets from it unless you edit the ticket end date within the challenge!