How to import reading from Epic! in the app

Please note that importing from Epic! is currently unavailable on our mobile application. We apologize for the inconvenience as our team investigates the issue.

If your class or family logs their reading on Epic!, you can import those sessions to Beanstack if your library or school has enabled the Epic! integration.

1. Once logged in, tap the + icon in the bottom center of your screen.
2. If your site has enabled the integration, you will be able to see and select an Import option.
3. On the next screen, tap Epic! and then select “Sign In As Student” if you log in to Epic! with a class code or “Sign In As Parent” if you log in to Epic! with a username and password.
4. Input your login credentials and tap “Sign In.” This is a secure SSL connection, and Beanstack will not store your account credentials.
5. Once your account details have loaded, you will see a list of all readers under that Epic! account. Find the accurate one(s) and map them to the reader(s) on your Beanstack account by using the dropdown to the right of their name and selecting the corresponding reader. You can do this for as many readers as you have on your Beanstack account.
6. Verify your selections and then tap Select Readers. Beanstack will save your selections for future imports and begin importing.
7. When the import is complete, you will see a notification saying “Import Completed! Tap to view.” If tapped, you will see all reading sessions and logging data that was added to your Beanstack account. Keep in mind that your reading sessions will be imported from the date your library or school selects as the start date for data sharing, so it does not always import all-time Epic! sessions.

Important Notes:

• Readers should import often to ensure all reading is synced with Beanstack. Epic! imports are not retroactive prior to integration and import dates, including start date, cannot be specified. Imports can also only apply to recent Epic! sessions. Once you have Epic! integrated with your site, your readers should make sure to import reading from Epic! frequently. 
• Readers can only import reading between 7 a.m. - 3 p.m. Due to Epic's existing account constraints, importing is only available between the hours of 7 a.m. - 3 p.m. local time. If an error occurs outside this window, please wait until the next available period to try again. If you continue to face issues, please contact our support team.
• Epic! reading sessions do not count toward all log and challenge types. Due to data sharing limitations, Epic! logs do not count towards reading list challenges or for pages read. 
• Epic! accounts with any duplicate names cannot import their reading sessions. To fix this, users will need to visit the Epic! website and give each reader on their account a unique name (by adding a middle initial or a number, for example).
• Epic! data will appear in Reports and Insights. However, readers’ Beanstack logging and Epic! imports will appear identically in reports and insights with no indication of the logging source.